All orders over $50 will receive free local delivery directly by Pwority within the delivery area serviced and supported through this Web Site. A $5.99 delivery fee will be applied to orders under $50 for local delivery by Pawority. The purchase of online gift cards do not apply to the free shipping minimum.
Orders can be delivered to you at an address specified, if within our service area. Identity verification by Pawority's delivery driver may be required via means of a valid government issued picture identification. Delivery acceptance by an authorized third party is allowed. You must provide specific authroization for the third party accepting delivery with their full name at the address specified in your order and the third party may also be required to provide Pawority's delivery driver identity verification via means of a valid government issued picture identification. Where identification is not available, Pawority reserves the right to cancel the order subject to a restocking fee of $5.99 and a return delivery fee of $5.99.
Orders for Products through the Web Site cannot be resold to any third party and are sold to you for consumption by your pet only. If the Pawority delivery driver is unable to deliver goods to you, based on your instructions provided for the delivery, and within our delivery area, you will NOT be credited to either the method of payment or your account for future use. UNSUCCESSFUL DELIVERIES WILL BE CHARGED A RESTOCKING FEE OF $5.99 AND A RETURN DELIVERY FEE OF $5.99.
Our warehouse processes online orders Monday through Friday. Orders placed Monday through Thursday after 2pm Pacific Time will not be processed until the following business day. Orders placed after 2pm Pacific Time on Friday will not be processed until the following Monday as our warehouse is closed.
Products provided by Pawority are subject to availability. From time to time, certain products that are ordered are not actually in stock. If this is the case, Pawority will have no obligation to provide such product to you and and you will have no obligation to pay for such product. Pawority also reserves the right, at its sole discretion, not to sell or limit the quantity sold of any items ordered by you and any other person, persons, groups, households, transaction or group of transactions. These limitations maybe based of accounts, groups of accounts, credit cards, group of credit cards, billing address, groups of billing addresses, delivery addresses and/or groups of delivery addresses. Pawority will notify you of any limitations of quantity of product ordered at either the time of order, following the time of order or upon delivery. Reselling of product is strictly prohibited in any form and considered a violation of this Policy and our general Terms and Conditions. If an order is cancelled in whole or in part, your funds for the whole or part of the order, as applicable, will be refunded to you in the manner in which paid.
We do not ship or deliver to P.O. Boxes.
We do not ship or deliver outside of our service area, as defined on this website, unless specifically agreed by our staff, confirmed via email, and relevant shipping or delivery charges are applied and paid prior to shipment and/or delivery.
Pawority uses Stripe as its payment processor provider. Stripe has its own terms and conditions that govern it's services. Pawority, who uses Stripe, can accept major credit cards such as Visa, Mastercard, and American Express. By making a purchase through this Web Site, or by storing your credit card information on Pawority's secure site, you are confirming that you are the owner cardholder or are authorized by the cardholder to provide such information and perform such transaction(s) each time the credit card is used or stored.
Your card will be charged after you initiate the transaction and upon Pawority processing the order. Order completion, with full payment, is required prior to provision of goods and/or services. If goods have already been delivered and payment has not been made in full, Pawority may re-submit the credit card details to your card provider, periodically, for full payment until the order is fully paid. Pawority reserves the express right not to process your order if payment has failed.
All credit card information, including number, expiry date and CCV, as well as billing address and card holder name, must be accurate and truthful. Failing to provide accurate and truthful information may give rise to legal recourse against you.
Your are solely responsible for the unauthorized use of your credit card for any unauthorized purchases or charges. It is your sole responsibility, to understand your credit card's own terms and conditions regarding unauthorized purchases and use.
