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Privacy Policy of Pawority

Effective Date: June 01, 2024

Welcome to Pawority. At 1202447 B.C. Ltd., doing business as Pawority and/or Pawority.ca (collectively "Pawority"), we are committed to protecting the privacy and security of our customers' information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services. Any third-party links on our website are governed by their own privacy policies and Pawority takes no responsiblity for third party sites accessed via link from this website.

This privacy policy governs Pawority, its customers, employees, affiliates, agents, employees and service providers in the collection, use and disclosure of personal information you agree and consent to Pawority collecting in our business operations. Pawority reserves the right to change and update this policy at any time without notice.

Information Collection

1. Personal Information: We collect personal information that you provide to us. This may include your name, email address, postal address, phone number, and payment information when you:

  • Purchase products from our website
  • Create an account
  • Subscribe to our newsletter
  • Participate in a contest or promotion

2. Non-Personal Information: We also collect non-personal information automatically when you visit our website, such as your IP address, browser type, and browsing activity.

Use of Information

We use the information we collect to:

  • Process your transactions and deliver the products you have ordered
  • Improve our website and services
  • Communicate with you about your account or transactions
  • Provide information regarding products and services offered by Pets Express
  • Provide customer support
  • Conduct research and analysis
  • Send you marketing communications, in accordance with your preferences
  • Deposit and redeem loyalty rewards and/or loyalty vendor rewards
  • For daily administrative services of Pawority
  • For risk management processes and purposes
  • To verify the identity of customers placing orders online, deliverying orders, confirming receipt of orders and to communicate throughout the ordering and delivery process
  • Any other reasons Pawority may need to communicate to the customer from time to time

Disclosure of Information

We may share your information with third parties in the following circumstances:

  • Service Providers, Agents and Affiliates: We share information with service providers who perform services on our behalf, such as payment processing, shipping, and data analysis.
  • Legal Requirements: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with legal processes, respond to claims, or protect the rights, property, or safety of our company, employees, customers, or the public.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be part of the transferred assets.

Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include SSL technology to encrypt data during transmission and comprehensive internal policies to prevent unauthorized access to data.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can choose to disable cookies through your browser settings, though some areas of our site may not function properly as a result.

Consent and Your Rights

Under Canadian privacy laws, you have the right to access, update, or request the deletion of your personal information. You also have the right to withdraw your consent for us to use or disclose your personal information. If you wish to exercise these rights, please contact us at info@pawority.ca

Pawority collects, uses and discloses personal information in accordance with your consent and as required by law. By providing Pawority with personal information you consent and agree to Pawority collecting and disclosing your personal information in accordance with this Privacy Policy.

You can withdraw consent of the collection and/or disclosure of personal information at any time. If consent is withdrawn, Pawority will remove any personal information provided by you from its technology systems and stop all services. These services include ordering, delivery, payment processing, rewards collection and redemption, loyalty reward collection and redemption, marketing and promotional emails, text messages or any other electronic communications. You can do this by contacting infor@pawority.ca or by directly unsubscribing from any and/or all of Pawority's promotional and marketing materials and communications.

If you interact with Pawority's social media pages such as Facebook, Instagram, Google Business or any other social networks, Pawority may collect personal information you provide or disclose. Each of these social media networks have their own Privacy Policies.

Pawority uses techological, administrative and physical safeguards to protect your personal information. When you provide personal information to Pawority, we use industry standard methods to protect that information. No system of security is completely safe from hacking. As a result, you are ultimately responsible for taking reasonable steps to protect your personal information against unsolicited collection and disclosure. Pawority will never ask for your password, username, social insurnace number, banking information or other personal information via email or text message.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@pawority.ca

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